The Information Technology Infrastructure Library, otherwise known as ITIL, is considered the pre-eminent framework for managing IT service delivery across the globe. ITIL would be defining a service lifecycle model that would be prescribing specific processes and activities during the designing, development, delivery, and support of IT services. For this discussion, IT services are considered any IT activities that would be delivering business value to a company's end-users, customers, and other internal or external stakeholders. Examples of IT services would be including centralized corporate email and corporate websites, which would be based on back-end IT processes, like the server and network administration. The present version of ITIL is known as ITIL V3. If you want to pass the ITIL exam fast, you should opt for SPOTO 100% real ITIL V4 practice tests for a single success! ITIL Certification program overview In July 2013, Axelos took up the ownership of ITIL Certification, and now it maintains the ITIL framework and accredits training and examination institutes. Hundreds of ITIL ATOs (Accredited Training Organizations) are considered to be available for delivering training. ITIL certification exams might be administered at the end of a training course or by an EI (Examination Institute), many of which work directly with the ATOs. ITIL provides about five different certification levels: Foundation Practitioner Intermediate Expert Master Before we discuss in detail, if you are looking forward to achieving this certification in the first attempt, SPOTO 100% real ITIL V4 practice tests are the must-have Exam Dumps to gain the same in the first attempt. ITIL Foundation certification The ITIL Foundation certification would be covering the basics of ITIL and is where most of the beginners begin the process of learning ITIL and becoming certified. The certificate has no pre-requirements, and anyone interested in the subject matter could sit for this Exam. ITIL Foundation certification exam preparation can be accomplished utilizing classroom or distance learning options and using self-study, which is not recommended. ITIL Practitioner The ITIL Practitioner certification is considered to be the newest entry to the ITIL certification scheme. This Exam was first provided for the first time in February 2016. As the name would be implying, the ITIL Practitioner certification would be based on practical knowledge of ITIL processes and how those principles would be implemented in the real world. ITIL Intermediate The ITIL Intermediate certification is considered module-based, each of which would be focused on a different aspect of IT service management. Relevant modules would be categorized as either Service Capability or Service Lifecycle. ITIL Expert The ITIL Expert is considered an advanced certification is encompassing the depth and breadth of ITIL practices and processes across all ITIL disciplines. ITIL Expert certification is deemed to be a prerequisite for the ITIL Master certification. For qualifying for the ITIL Expert, you should obtain at least 17 credits from the Foundation, Practitioner, and Intermediate modules, and clear the MALC (Managing Across the Lifecycle) exam, earning a total of about 22 credits. ITIL Master The pinnacle ITIL Master certifications would be demonstrating an ability to apply the ITIL framework in real-world situations. The ITIL Master would be encompassing all ITIL principles and processes which would be covered in the Foundation through Expert certifications. The cost of the ITIL Master would be running about $4,000, which you would be paying after an EI accepts your initial application. So, if you wish to obtain success in the ITIL Certification, you must accept the SPOTO ITIL Exam Dumps to achieve success in the very first attempt. Read more: Top 10 Tips to Pass the ITIL V4 Certification Exam Good News-SPOTO Latest Exam Dump Info & Passing Report from Sep.21st to 27th, 2020 What the Advantages of Getting the ITIL v4 Certification? How can I download the latest dumps of Vmware? What is the AWS Certified Cloud Practitioner exam?  

Whether you’ve opted for ITIL class or have chosen the self-study route, try these tips and tricks to boost your confidence as well as your score. While, if you are looking for some good courses, you should check out the IT Certification Courses offered by the SPOTO Club. Tip 1: Practice Makes You Perfect Take at least one of the official sample exams, and then continue reading the Answer Rationales. If you've taken a class through an Accredited Training Provider, you would be given at least one sample exam. Tip 2: Read Carefully When the commencement of the exam, slow down as well as read each question and all possible answers carefully. It's very easy to miss a question if you would have skimmed it instead of taking the time to read it thoroughly. Tip 3: Think ITIL Give the ITIL-based answer, not the answer that would be the best fitting for how your organization would be operating. You're being tested on how well you understand the ITIL processes, functions, roles, tools, as well as general concepts as presented in the five ITIL books. Tip 4: Know Your Keywords Certain ITIL concepts are going to have keywords, which would be loosely associated with them. Learning these keywords could point you in the right direction when appearing in the exam, and in your own practice, too  Tip 5: Avoid Legalese and Use Measurable Targets Your SLAs should avoid legalese. SLAs which are written in complicated legalese won't be read, which means that they wouldn’t be followed. SLAs should be written in clear, concise, and simple language but they are also required to be complete. Leave no wiggle-room or ambiguity in your SLAs. Tip 6: Deliver Value Everything must deliver value. See that all processes are delivering value to the customer or stakeholder. See that all services are delivering value to a customer. If a service is considered to be no longer delivering value, it would be probably the best to retire that service. Tip 7: STAMP Your Service Design In the Service Design phase, we would be learning about the Five Aspects of Service Design, which would be describing the five main "things" to be designed in the Service Design phase. You could use the acronym "STAMP": S - Designing the Service Solutions T - Designing Service Management systems and Tools. A - Designing technology Architectures and management systems. M - Designing the Measurement systems, methods, and metrics. P - Designing the Processes needed. Tip 8: Don't Get Confused with Service Portfolio and Service Catalogue Along with the Service Pipeline as well as the Retired Services, the Service Catalogue is also considered to be part of the larger Service Portfolio. The Service Catalogue would be containing current operational services and those services that would be just about ready to be launched into production for operational running. The Service Catalogue would be maintained by a person/role called the Service Catalogue Manager. Tip 9: Know Your Business Value Your ITIL instructor might have explained how each phase of the lifecycle, as well as certain key processes, which would be providing value to the business. If not, refer to the ITIL books as well as take some time to review it. Tip 10: Connect Each Process with Its Book/Phase You would be required to remember which processes are covered in which book/phase: Service Strategy. Service Design. Service Transition. Service Operation. Continual Service Improvement.   So, if you wish to have the ITIL V4 Certification in a single attempt, check out the prep courses, offered by the SPOTO Club to achieve desired results.